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Privacy Policy

Bluehouse, LLC
Website: https://www.bluehouse.io
Last Updated: [Insert Date]

Bluehouse, LLC (“Bluehouse,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard information when you visit our website, submit information, communicate with us, or use our services.

1. Information We Collect

A. Information You Provide to Us

We collect information you voluntarily provide, including when you:

  • submit a contact form or property form,

  • request information or an offer,

  • communicate with us by phone, email, or text,

  • subscribe to emails or marketing communications.

This information may include:

  • Personal information: name, email address, phone number, mailing address

  • Property information: property address, characteristics, condition, photos, occupancy status

  • Financial or transactional information: mortgage balance, liens, payoff estimates, hardship details (when voluntarily provided)

  • Communications: messages, emails, and call recordings where permitted by law

You are not required to provide all information, but failure to do so may limit our ability to assist you.

We do not seek to collect consumer health data as defined under Washington’s My Health My Data Act (chapter 19.373 RCW). To the extent you voluntarily provide information that could relate to your health status, treatment, or medical conditions (for example, as part of describing a financial hardship), we will use such information only as reasonably necessary to evaluate your situation and provide our services, and we will handle it in accordance with this Privacy Policy and applicable law. 

B. Information Collected Automatically
When you access the Website, we may automatically collect:

  • IP address

  • browser type and version

  • device type and operating system

  • pages visited, time spent, referring URLs

  • approximate location (derived from IP address)

We use Google Analytics and similar tools to understand how users interact with our Website and to improve performance and usability. Google Analytics uses cookies and similar technologies and does not identify you personally to us.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • operate and secure the Website,

  • remember preferences,

  • analyze traffic and performance,

  • support advertising and remarketing.

You may control or disable cookies through your browser settings. Disabling cookies may affect Website functionality.

2. How We Use Your Information

We use the information we collect to:

  • respond to inquiries and communications,

  • evaluate properties and situations,

  • provide real estate-related services,

  • communicate offers, updates, or next steps,

  • send emails, calls, or text messages (with consent where required),

  • operate, analyze, and improve our Website and services,

  • conduct marketing and advertising,

  • prevent fraud and secure our systems,

  • comply with legal and regulatory obligations.

3. Text Messages, Calls & Communications

By providing your phone number, you consent to receiving calls and text messages from Bluehouse, including automated messages, regarding your inquiry, property submission, or services. Message and data rates may apply.

Opt-Out:
You may opt out of marketing text messages at any time by replying STOP. You may still receive non-marketing or transactional communications where permitted by law.

Calls and messages may be monitored or recorded for quality and training purposes, where allowed by law.

We strive to comply with all applicable federal and state laws governing calls and text messages, including the federal Telephone Consumer Protection Act (TCPA) and Washington’s telemarketing and “mini-TCPA” statutes. If you believe you have received a communication from us in error, please contact us using the information below so we can investigate and, if appropriate, update our records.

4. Do We Sell or Share Your Information?

Bluehouse does not sell your personal information for money.

We may share information with trusted third parties that assist us in operating our Website and business, such as:

  • CRM and customer communication platforms,

  • analytics providers,

  • hosting providers,

  • marketing and advertising partners,

  • professional advisors (legal, accounting).

These parties are permitted to use information only as necessary to provide services to us and are required to protect it.

We may also disclose information:

  • to comply with legal obligations,

  • to enforce our terms or protect rights and safety,

  • in connection with a merger, acquisition, or sale of assets.

5. Advertising, Remarketing & Interest-Based Ads

We use third-party advertising services such as Google Ads and Facebook (Meta) to display ads to users who have previously visited our Website.

These services may use cookies or pixels to show ads based on prior visits. This allows us to market our services to users who have shown interest.

You can manage ad preferences or opt out of interest-based advertising through:

  • Google Ad Settings

  • Facebook Ad Preferences

  • industry opt-out tools such as optout.aboutads.info

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide services and respond to requests,

  • maintain business records,

  • comply with legal and regulatory requirements,

  • resolve disputes and enforce agreements.

Retention periods vary based on the type and purpose of information.

8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • request access to personal information we hold,

  • request correction of inaccurate information,

  • request deletion of certain information,

  • opt out of certain data uses (such as targeted advertising, where applicable).
     

California Residents

If applicable, California law may provide additional rights regarding access, deletion, and opt-out of certain data sharing. Bluehouse does not sell personal information.
 

Washington Residents

If applicable, Washington residents may have rights under state privacy laws, including rights related to sensitive or consumer health data. Bluehouse does not intentionally collect consumer health data.

To exercise your rights, contact us using the information below. We may verify your identity before responding.

9. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Online Policy Only

This Privacy Policy applies only to information collected through our Website and not to information collected offline unless explicitly stated.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. SMS/Text Messaging Program

SMS/Text Messaging Program

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By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Bluehouse related to our services, including but not limited to updates, promotions, and transactional notifications.

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Opt-In Process:


Users may opt in to receive SMS messages by submitting their phone number through our website forms, signing up during account registration, or otherwise explicitly consenting to receive text communications.

​

Message Frequency:


Message frequency may vary depending on user interaction, account activity, and ongoing promotions. You may receive recurring messages.

​

Opt-Out Instructions:


You can opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications from us unless you re-subscribe.

​

Help Instructions:


For assistance, reply “HELP” to any message or contact us at [your support email or phone number].

​

Message & Data Rates:


Message and data rates may apply depending on your mobile carrier and plan.

​

Privacy and Data Sharing:


We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted solely for the purpose of providing our services. All other use or sharing of personal information is subject to this Privacy Policy.

14. Contacting Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

Bluehouse, LLC
Seattle, Washington
Email: info@bluehouse.io
Website: https://www.bluehouse.io

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